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Quick answers to common questions. Can't find what you're looking for? Contact us directly.
You can schedule an appointment by calling our main line at (00) 875 784 5682, using our online booking system on the website, or by visiting our facility in person. Our appointment coordinators are available Monday through Friday, 8 AM to 6 PM.
We accept most major insurance plans including Medicare, Medicaid, and private insurance providers. Please contact our billing department at (00) 875 784 5686 to verify your specific insurance coverage before your visit.
Yes, our emergency department is open 24/7, 365 days a year. For life-threatening emergencies, please call 911. For urgent but non-life-threatening situations, you can visit our emergency department or call (00) 875 784 5683.
Please bring a valid photo ID, your insurance card, a list of current medications, any relevant medical records, and your medical history. If you have a referral from another physician, please bring that as well.
You can request access to your medical records by contacting our Patient Records department at (00) 875 784 5685 or through our secure patient portal. We typically process requests within 2-3 business days.
General visiting hours are from 10 AM to 8 PM daily. However, some departments may have different visiting hours. Please check with the specific department or call ahead to confirm visiting hours for your patient.
Yes, we offer telemedicine consultations for many types of appointments. Virtual visits can be scheduled through our online booking system or by calling our appointment line. Our staff will help determine if a virtual visit is appropriate for your needs.
We strive to see all patients on time. However, emergency situations may cause delays. If you anticipate being late, please call us as soon as possible. We recommend arriving 15 minutes early for new patient appointments and 10 minutes early for follow-up visits.
At Manal Healthcare, we understand that your health concerns don't follow a 9-to-5 schedule. That's why we're committed to being accessible when you need us most. Our dedicated team of healthcare professionals is ready to assist you with appointment scheduling, medical inquiries, patient support, and emergency care services.
Whether you're a new patient looking to establish care, an existing patient with questions about your treatment plan, or someone seeking information about our services, we're here to help. Our multi-channel support system ensures you can reach us through your preferred method of communication - whether that's phone, email, or our online contact form.
For urgent medical situations, our 24/7 emergency department is always staffed with experienced physicians and nurses ready to provide immediate care. For non-emergency inquiries, our customer service team typically responds within 24 hours during business days.
We value your time and strive to make healthcare access as convenient as possible. Our location in Moska is easily accessible with ample parking, and we offer extended hours to accommodate various schedules. We also provide telemedicine options for many types of consultations, allowing you to receive quality care from the comfort of your home.